A useful product starts with the real constraint.
Residents faced long forms, unclear requirements and limited visibility after submitting a request.
Public services · 2025
Civic Connect
A multilingual service portal that helps residents complete essential requests with confidence.
Clarity in the experience and under the hood.
We simplified high-volume services into guided steps with multilingual help and transparent status tracking.
03 / OUTCOMES
What changed.
Service designAccessibilityWeb platform
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